Direct Services

Direct services for the reintegration of victims of human trafficking and gender-based violence are provided by a multidisciplinary team consisting of: social workers, a psychologist, two lawyers, a doctor, a nurse, an education specialist, an economic empowerment specialist, etc.

Services are provided in the shelter (24/7) as well as in the community according to the needs and will of the survivors.

The reintegration program includes the following services:

  1. Shelter accommodation and security (24/7); meeting basic needs for food, hygiene, clothing, medical care;
  2. Assisted return of victims of trafficking and gender-based violence;
  3. Evaluation of the case’s needs and drafting of an assistance plan;
  4. Counseling and psychological assistance;
  5. Medical assistance for the physical, mental health and referral to health institutions according to specific health needs;
  6. Legal assistance and advice;
  7. Support for re-enrollment in the education system;
  8. Following the educational process in educational institutions;
  9. Multidisciplinary services for children of beneficiaries in the shelter or community;
  10. Activities to increase life skills;
  11. Occupational, socio-cultural activities inside and outside the shelter;
  12. Counseling and mediation to re-establish contacts and reunite with the family (mainly minor cases);
  13. Providing counseling cycle for employment and self-employment;
  14. Registration and follow-up of the vocational training process at Vocational Training Directorates
  15. On-the-job training / internship with local businesses or other agencies.
  16. Mediation and assistance for employment and employment
  17. Support with accommodation in rented apartments (paid by the program for 3, 6 or 12 months)
  18. Support for the establishment and management of micro-businesses.
  19. Support to meet basic needs for community-assisted cases (food, hygiene, medications, clothing, etc.);
  20. Support for the registration in the Civil Registry Office (for the cases or unregistered children) and provision with identification tools for victims and children of the victims;
  21. Mediation to the local government for their inclusion in the social housing scheme.
  22. Informing the beneficiaries about the map of existing services in the community;
  23. Counseling and support for family members of victims of trafficking and violence;
  24. Long-term monitoring and follow-up of the cases’ progress during the program.

Services in the Legal Clinic

Since 2018, Vatra manages a Legal Clinic, currently the only one in Southern Albania, which provides legal services and psychological support to victims of trafficking, domestic violence, gender-based violence and children of the victims. Primary and secondary legal services are provided by two licensed lawyers. Psychological services are provided by two psychologists, one of whom provides counseling to victims and their children, while the other provides counseling for the psychological rehabilitation of abusive men. Legal and psychological services are provided not only at the clinic premises, but also at other law enforcement institutions, such as the Police, Prosecutor, Court, Bailiff's Offices, Probation Service Offices, etc.

On average, about 270 cases are referred to the Clinic for help in a year.